KLUGO

We help with your legal questions.

KLUGO
4.13 out of 5
Good
1,343 Reviews
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Contact information
KLUGO helps, with individual solutions or referral to personal consultation with the appropriate legal expert.

Contact information

KLUGO
Kolumbastraße 3
50677 Köln
Germany
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Contact person
KLUGO

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Social Media

83%
Recommended
on ProvenExpert.com
5 stars 286
4 stars 49
3 stars 21
2 stars 17
1 star 62
Quality
Consulting
Customer service
Good (4.26)
Cost-performance ratio
Good (4.03)
Top competencies

Customer loyalty

4.00 out of 5
4 Reviews

Problem comprehension

4.33 out of 5
3 Reviews

Customer satisfaction

3.75 out of 5
4 Reviews

435 Reviews on ProvenExpert.com

4.05 out of 5
Good
3.00 out of 5
Average
The forwarding took a very long time and I wanted to hang up. Then the consultation was so well, it wasn't finished.
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Customer review & rating for:
KLUGO rechtlicher Erstberatungsservie
09/30/2024Anonymously
KLUGO Comment from KLUGO:
Hello Mike,
It's a shame that you weren't completely satisfied with our service. If you like, please send us an email to info@klugo.de and we can help you further. Together we will find a solution to your problem, because your satisfaction is important to us. So that we can do this for you, please let us know your consultation ID in the e-mail.

We are always available to answer any further questions you may have.

Best regards,
your KLUGO team
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the customer service. It was quick and uncomplicated.
And I received positive help immediately. I would use them again and again.
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Customer review & rating for:
KLUGO rechtlicher Erstberatungsservie
08/19/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
5.00 out of 5
Excellent
Recommendation
The lawyer clarified everything well, I have good experience and I recommend everyone. Kind regards
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Customer review & rating for:
KLUGO rechtlicher Erstberatungsservie
08/19/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
5.00 out of 5
Excellent
Recommendation
Sher good
Show original
Customer review & rating for:
KLUGO rechtlicher Erstberatungsservie
08/19/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
1.00 out of 5
Poor
There is no free initial assessment!

Rip-off :/

You are referred directly to some law firm and they try to sell you a consultation with costs without even saying a word about an initial assessment!

When it was pointed out that you would like to receive an initial assessment of your problem, you were brazenly interrupted several times and in the end I was told that I didn't want an initial assessment because I wasn't prepared to pay €100 directly for a consultation.

Absolutely not recommendable, there are other providers who actually give an initial assessment free of charge and are willing to help formally ;)
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
08/15/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The recommended lawyer gave me very good and friendly advice. The recommendation from KLUGO helps me a lot. I can only recommend it to others.
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
07/12/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
1.00 out of 5
Poor
Appointment was not kept! I booked a binding appointment so that they would call me and what is there was no call
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Customer review & rating for:
KLUGO Service - Ersteinschätzung Ihres Anliegens
07/11/2024Anonymously
KLUGO Comment from KLUGO:
How do you do?

I apologize that you were not contacted during the preferred callback time and had such an experience with our partner lawyer.

Please send us an email at info@klugo.de with your request and your consultation ID so that we can help you further.

We are always available to answer any further questions you may have.

Best regards
Your KLUGO team
5.00 out of 5
Excellent
Recommendation
I received free advice on my legal situation from a lawyer in Berlin and was also given tips. Thank you Klugo and best regards from Weyhe.
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Customer review & rating for:
KLUGO Vermittlung Rechtsexperte
07/08/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
1.00 out of 5
Poor
Telephone appointment was not kept, no response to written request. Then requested by phone and after three further mediations an outright non-performance. After opening a case with PayPal, no money back to date.
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Customer review & rating for:
KLUGO - Vermittlung an einen KLUGO-Anwalt oder Rechtsexperten
07/08/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

We are very sorry that you have had such an experience with our service. So that we can help you further, please send us an email to info@klugo.de with your request and advice ID.

We are always available to answer any further questions you may have.

Best regards
Your KLUGO team
3.50 out of 5
Good
Recommendation
Different experiences with consultants
Show original
Customer review & rating for:
KLUGO Vermittlung Rechtsexperte
07/04/2024Anonymously
1.00 out of 5
Poor
Two arranged appointments in the callback service were not kept - that is GREAT service!
The competence of the employee does not seem to be interested in the topic
The arrogance of the employee was clearly noticeable over the phone
In my opinion, the employee should NOT be making acquisition calls!
Show original
Customer review & rating for:
KLUGO Vermittlung Rechtsexperte
07/01/2024Anonymously
KLUGO Comment from KLUGO:
How do you do?

I apologize that you were not contacted during the preferred callback time and that you had such an experience with our partner lawyer.

Please send us an email at info@klugo.de with your request and your consultation ID so that we can help you further.

We are always available to answer any further questions you may have.

Best regards
Your KLUGO team
1.00 out of 5
Poor
Although I had 2 confirmed appointments and was waiting for call backs, I was never contacted.
Show original
Customer review & rating for:
KLUGO Vermittlung Rechtsexperte
06/27/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly contact.
Show original
Customer review & rating for:
KLUGO Vermittlung Rechtsexperte
06/27/2024Anonymously
1.00 out of 5
Poor
I have not heard anything from Klugo.
I can't judge quality or advice.
Show original
Customer review & rating for:
KLUGO juristische Beratung
06/26/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I had a very confidential and purposeful conversation with your consultant, which helped me a lot.
Top service!
Show original
Customer review & rating for:
KLUGO juristische Beratung
06/25/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
5.00 out of 5
Excellent
Recommendation
I have a very good impression of the lawyer, very nice and very competent. Many thanks for the service,
Show original
Customer review & rating for:
KLUGO juristische Beratung
06/21/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
5.00 out of 5
Excellent
Recommendation
Problem-free contact, competent advice, highly recommended
Show original
Customer review & rating for:
KLUGO juristische Beratung
06/19/2024Anonymously
KLUGO Comment from KLUGO:
Hello Doreen,

Thank you very much for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
5.00 out of 5
Excellent
Recommendation
They were professional, friendly and helped me quickly with the problem
Show original
Customer review & rating for:
KLUGO juristische Beratung
06/18/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
4.00 out of 5
Good
Recommendation
Very satisfied
Show original
Customer review & rating for:
KLUGO Erstberatung durch Partner-Anwälte und Rechtsexperten
06/10/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
5.00 out of 5
Excellent
Recommendation
That went very quickly. Thank you very much.
Show original
Customer review & rating for:
KLUGO Erstberatung durch Partner-Anwälte und Rechtsexperten
06/03/2024Anonymously
KLUGO Comment from KLUGO:
Hello,

Thank you for your feedback. We are pleased that you were satisfied with our service. If you have any further questions, please do not hesitate to contact us.

Best regards
Your KLUGO team
908 Reviews from
3 other sources
4.17 out of 5
Good
4.20 out of 5
Good
784 reviews on Google
 
09/27/2024
4.10 out of 5
Good
88 reviews on eKomi.de
 
12/30/2022
3.80 out of 5
Good
36 reviews on Facebook
 
10/22/2023
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All reviews and experiences about KLUGO are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/14/2022  |  Last update: 09/30/2024   |  Report profile

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